Not possible to download labels of DPD shipments
Affected: DPD
Timeline · 2 updates
- investigating Jul 06, 2026, 07:56 AM UTC
We are currently investigating this issue.
- resolved Jul 06, 2026, 08:30 AM UTC
This incident has been resolved.
MyParcel Outage History
MyParcel is up right nowMyParcel had 13 outages in the last 2 years totaling 222h 33m of downtime — averaging 0.5 incidents per month.
There were 13 MyParcel outages since September 5, 2025 totaling 222h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
PostNL disruption: international shipments with partner barcode
Affected: PostNL | Create normal shipment
Timeline · 5 updates
- investigating Jul 01, 2026, 02:17 PM UTC
There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.
- investigating Jul 02, 2026, 07:54 AM UTC
PostNL is still working on it.
- identified Jul 02, 2026, 11:07 AM UTC
PostNL identified the issue and is working on resolving it.
- identified Jul 02, 2026, 12:49 PM UTC
PostNL is still working on it.
- resolved Jul 02, 2026, 01:17 PM UTC
PostNL informed us the issue is solved.
Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working
Affected: PostNL | Collection Service
Timeline · 4 updates
- identified Jun 09, 2026, 09:23 AM UTC
PostNL is currently working hard on a solution
- identified Jun 09, 2026, 12:36 PM UTC
PostNL is still working hard on a solution
- identified Jun 09, 2026, 03:29 PM UTC
PostNL is still working hard on a solution, the root cause is not determined yet.
- resolved Jun 10, 2026, 07:17 AM UTC
PostNL has resolved the problem, which is confirmed by us.
Performance degradation
Affected: ShipmentsDelivery optionsWebhooksBackoffice
Timeline · 3 updates
- investigating Jun 01, 2026, 08:00 AM UTC
We are experiencing performance degradation and are investigating it.
- investigating Jun 01, 2026, 08:58 AM UTC
We are still investigating the performance degradation.
- resolved Jun 01, 2026, 10:17 AM UTC
The issue is solved; the performance is back to normal.
The MyParcel API and components using it (like the Backoffice) are slow
Affected: ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Timeline · 5 updates
- investigating Mar 30, 2026, 01:39 PM UTC
We are currently investigating this issue.
- investigating Mar 30, 2026, 02:21 PM UTC
We are still investigating the issue.
- identified Mar 30, 2026, 03:21 PM UTC
We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.
- identified Mar 30, 2026, 03:25 PM UTC
The MyParcel API and components using it (like the Backoffice) are slow, instead of down.
- resolved Mar 30, 2026, 04:13 PM UTC
This incident has been resolved.
MyParcel Login Issue
Affected: MyParcel NLSendMyParcel
Timeline · 3 updates
- investigating Mar 10, 2026, 02:10 PM UTC
At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.
- identified Mar 10, 2026, 02:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 10, 2026, 02:14 PM UTC
This incident has been resolved.
Mailbox international
Affected: PostNL | Create digital stamp / mailbox
Timeline · 3 updates
- identified Feb 13, 2026, 10:07 AM UTC
You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.
- identified Feb 13, 2026, 11:23 AM UTC
The issue turned out to be on MyParcel's side. We are working on a solution.
- resolved Feb 13, 2026, 12:14 PM UTC
This incident has been resolved.
Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points
Affected: PostNL | Create normal shipment
Timeline · 5 updates
- investigating Feb 03, 2026, 03:13 PM UTC
PostNL is investigating the issue.
- identified Feb 03, 2026, 04:32 PM UTC
PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.
- identified Feb 04, 2026, 01:11 PM UTC
PostNL is expecting to have the issue fixed by the end of today.
- identified Feb 05, 2026, 02:55 PM UTC
PostNL is expecting to have the issue fixed Monday 9th of February.
- resolved Feb 10, 2026, 08:36 AM UTC
This incident has been resolved.
Bol. API outage
Affected: Bol.
Timeline · 2 updates
- investigating Jan 12, 2026, 08:38 AM UTC
This impacts Bol. order import. We are checking it with Bol.
- resolved Jan 12, 2026, 09:59 AM UTC
This incident has been resolved.
Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack
Affected: bpost
Timeline · 2 updates
- identified Dec 22, 2025, 02:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 22, 2025, 02:36 PM UTC
This incident has been resolved.
DPD, Digital stamp and pallets - problems creating a shipping label
Affected: ShipmentsPostNL | Create digital stamp / mailboxDPD
Timeline · 2 updates
- identified Nov 18, 2025, 02:22 PM UTC
Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.
- resolved Nov 18, 2025, 06:53 PM UTC
This incident has been resolved.
Not possible to create DHL For You shipments
Affected: DHL For You
Timeline · 3 updates
- investigating Oct 17, 2025, 02:19 PM UTC
We are currently investigating this issue.
- identified Oct 17, 2025, 02:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 17, 2025, 02:24 PM UTC
This incident has been resolved.
Temporary outage: European return label via PostNL not available
Affected: ShipmentsMyParcel NLEasy Return Service Europe PostNL
Timeline · 2 updates
- identified Sep 05, 2025, 01:29 PM UTC
Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.
- resolved Sep 05, 2025, 03:48 PM UTC
This incident has been resolved.