MyParcel Outage History

MyParcel is up right now

Pingoru has recorded 51 incidents for MyParcel: 14 in the last 12 months and 2 in the last 90 days.

Source: status.myparcel.nl

51incidents recorded
14last 12 months
2last 90 days
16 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking MyParcel in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 2026224 of 720 (3%)
July 2026224 of 744 (3%)
August 202612 of 744 (0%)
September 202600 of 720 (0%)
October 202618 of 521 (2%)

Incidents, newest first

Notice October 21, 2026 Platform taken offline as a preventive measure due to vulnerabilities in an external component 8h 22m Shipments, PostNL | Create normal shipment, Amazon, Delivery options and 31 more

Started Oct 21, 2026, 10:53 AM UTC· resolved Oct 21, 2026, 07:16 PM UTC

  1. identified Oct 21, 2026, 10:53 AM UTC

    We are waiting for a patch to become available Expected at 16:00, validation and implementation will then start.

  2. identified Oct 21, 2026, 01:52 PM UTC

    Patch is available and is being validated and implemented.

  3. monitoring Oct 21, 2026, 04:03 PM UTC

    The patch is validated and implemented, the platform is back to operational state.

  4. monitoring Oct 21, 2026, 04:05 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2026, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 18, 2026 Not possible to download PostNL digital stamps 1h 33m PostNL | Create digital stamp / mailbox

Started Aug 18, 2026, 11:31 AM UTC· resolved Aug 18, 2026, 01:05 PM UTC

  1. investigating Aug 18, 2026, 11:31 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 18, 2026, 01:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 6, 2026 Not possible to download labels of DPD shipments 33m DPD

Started Jul 06, 2026, 07:56 AM UTC· resolved Jul 06, 2026, 08:30 AM UTC

  1. investigating Jul 06, 2026, 07:56 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 06, 2026, 08:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2026 PostNL disruption: international shipments with partner barcode 22h 59m PostNL | Create normal shipment

Started Jul 01, 2026, 02:17 PM UTC· resolved Jul 02, 2026, 01:17 PM UTC

  1. investigating Jul 01, 2026, 02:17 PM UTC

    There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

  2. investigating Jul 02, 2026, 07:54 AM UTC

    PostNL is still working on it.

  3. identified Jul 02, 2026, 11:07 AM UTC

    PostNL identified the issue and is working on resolving it.

  4. identified Jul 02, 2026, 12:49 PM UTC

    PostNL is still working on it.

  5. resolved Jul 02, 2026, 01:17 PM UTC

    PostNL informed us the issue is solved.

Read the full incident report →

Major June 9, 2026 Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working 21h 53m PostNL | Collection Service

Started Jun 09, 2026, 09:23 AM UTC· resolved Jun 10, 2026, 07:17 AM UTC

  1. identified Jun 09, 2026, 09:23 AM UTC

    PostNL is currently working hard on a solution

  2. identified Jun 09, 2026, 12:36 PM UTC

    PostNL is still working hard on a solution

  3. identified Jun 09, 2026, 03:29 PM UTC

    PostNL is still working hard on a solution, the root cause is not determined yet.

  4. resolved Jun 10, 2026, 07:17 AM UTC

    PostNL has resolved the problem, which is confirmed by us.

Read the full incident report →

Minor June 1, 2026 Performance degradation 2h 16m Shipments, Delivery options, Webhooks, Backoffice

Started Jun 01, 2026, 08:00 AM UTC· resolved Jun 01, 2026, 10:17 AM UTC

  1. investigating Jun 01, 2026, 08:00 AM UTC

    We are experiencing performance degradation and are investigating it.

  2. investigating Jun 01, 2026, 08:58 AM UTC

    We are still investigating the performance degradation.

  3. resolved Jun 01, 2026, 10:17 AM UTC

    The issue is solved; the performance is back to normal.

Read the full incident report →

Major March 30, 2026 The MyParcel API and components using it (like the Backoffice) are slow 2h 33m Shipments, Delivery options, Email services, Webhooks and 2 more

Started Mar 30, 2026, 01:39 PM UTC· resolved Mar 30, 2026, 04:13 PM UTC

  1. investigating Mar 30, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 30, 2026, 02:21 PM UTC

    We are still investigating the issue.

  3. identified Mar 30, 2026, 03:21 PM UTC

    We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

  4. identified Mar 30, 2026, 03:25 PM UTC

    The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

  5. resolved Mar 30, 2026, 04:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026 MyParcel Login Issue 4m MyParcel NL, SendMyParcel

Started Mar 10, 2026, 02:10 PM UTC· resolved Mar 10, 2026, 02:14 PM UTC

  1. investigating Mar 10, 2026, 02:10 PM UTC

    At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

  2. identified Mar 10, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 10, 2026, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026 Mailbox international 2h 7m PostNL | Create digital stamp / mailbox

Started Feb 13, 2026, 10:07 AM UTC· resolved Feb 13, 2026, 12:14 PM UTC

  1. identified Feb 13, 2026, 10:07 AM UTC

    You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

  2. identified Feb 13, 2026, 11:23 AM UTC

    The issue turned out to be on MyParcel's side. We are working on a solution.

  3. resolved Feb 13, 2026, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026 Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points 6d 17h PostNL | Create normal shipment

Started Feb 03, 2026, 03:13 PM UTC· resolved Feb 10, 2026, 08:36 AM UTC

  1. investigating Feb 03, 2026, 03:13 PM UTC

    PostNL is investigating the issue.

  2. identified Feb 03, 2026, 04:32 PM UTC

    PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

  3. identified Feb 04, 2026, 01:11 PM UTC

    PostNL is expecting to have the issue fixed by the end of today.

  4. identified Feb 05, 2026, 02:55 PM UTC

    PostNL is expecting to have the issue fixed Monday 9th of February.

  5. resolved Feb 10, 2026, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026 Bol. API outage 1h 20m Bol.

Started Jan 12, 2026, 08:38 AM UTC· resolved Jan 12, 2026, 09:59 AM UTC

  1. investigating Jan 12, 2026, 08:38 AM UTC

    This impacts Bol. order import. We are checking it with Bol.

  2. resolved Jan 12, 2026, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025 Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack 25m bpost

Started Dec 22, 2025, 02:11 PM UTC· resolved Dec 22, 2025, 02:36 PM UTC

  1. identified Dec 22, 2025, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 22, 2025, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 DPD, Digital stamp and pallets - problems creating a shipping label 4h 31m Shipments, PostNL | Create digital stamp / mailbox, DPD

Started Nov 18, 2025, 02:22 PM UTC· resolved Nov 18, 2025, 06:53 PM UTC

  1. identified Nov 18, 2025, 02:22 PM UTC

    Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

  2. resolved Nov 18, 2025, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 17, 2025 Not possible to create DHL For You shipments 4m DHL For You

Started Oct 17, 2025, 02:19 PM UTC· resolved Oct 17, 2025, 02:24 PM UTC

  1. investigating Oct 17, 2025, 02:19 PM UTC

    We are currently investigating this issue.

  2. identified Oct 17, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 17, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2025 Temporary outage: European return label via PostNL not available 2h 18m Shipments, MyParcel NL, Easy Return Service Europe PostNL

Started Sep 05, 2025, 01:29 PM UTC· resolved Sep 05, 2025, 03:48 PM UTC

  1. identified Sep 05, 2025, 01:29 PM UTC

    Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

  2. resolved Sep 05, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 17, 2025 PostNL mailbox parcel label is empty 5h 9m PostNL | Create digital stamp / mailbox

Started Jul 17, 2025, 09:02 AM UTC· resolved Jul 17, 2025, 02:12 PM UTC

  1. investigating Jul 17, 2025, 09:02 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 17, 2025, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 23, 2025 Fetching of dates and times for delivery options for PostNL is currently not working 15h 50m PostNL | Delivery options

Started May 23, 2025, 07:28 AM UTC· resolved May 23, 2025, 11:18 PM UTC

  1. investigating May 23, 2025, 07:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 23, 2025, 10:54 AM UTC

    PostNL is investigating the issue.

  3. identified May 23, 2025, 02:37 PM UTC

    PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

  4. identified May 23, 2025, 11:17 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

  5. resolved May 23, 2025, 11:18 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

Read the full incident report →

Major April 14, 2025 Not possible to create DPD shipments 1h 42m DPD

Started Apr 14, 2025, 08:31 AM UTC· resolved Apr 14, 2025, 10:13 AM UTC

  1. investigating Apr 14, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2025, 08:32 AM UTC

    Issue is at DPD side.

  3. resolved Apr 14, 2025, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2025 Shipment Overview Unavailable 6m Backoffice

Started Mar 31, 2025, 06:48 AM UTC· resolved Mar 31, 2025, 06:55 AM UTC

  1. investigating Mar 31, 2025, 06:48 AM UTC

    We are currently experiencing an issue that prevents access to the shipment overview and viewing of shipments.

  2. resolved Mar 31, 2025, 06:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 20, 2025 Not possible to create DHL shipments 13m DHL For You, DHL Europlus, DHL Parcel Connect

Started Mar 20, 2025, 11:42 AM UTC· resolved Mar 20, 2025, 11:56 AM UTC

  1. investigating Mar 20, 2025, 11:42 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 20, 2025, 11:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 13, 2025 Delivery options not working properly 4h 16m Delivery options

Started Mar 13, 2025, 08:58 AM UTC· resolved Mar 13, 2025, 01:15 PM UTC

  1. investigating Mar 13, 2025, 08:58 AM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2025, 09:54 AM UTC

    The issue is caused by issues in the connection to the PostNL API. We are in contact with PostNL to get this issue solved.

  3. identified Mar 13, 2025, 12:58 PM UTC

    No update.

  4. resolved Mar 13, 2025, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2025 Not possible to create and update shipments 21m Shipments

Started Mar 10, 2025, 02:23 PM UTC· resolved Mar 10, 2025, 02:45 PM UTC

  1. investigating Mar 10, 2025, 02:56 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2025, 02:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2025, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2025, 02:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 20, 2024 Not possible to create EU labels for PostNL shipments 23m PostNL | Create normal shipment

Started Dec 20, 2024, 10:52 AM UTC· resolved Dec 20, 2024, 11:16 AM UTC

  1. investigating Dec 20, 2024, 10:52 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 20, 2024, 11:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 9, 2024 Issue with importing Bol. shipments/orders. 6h 16m Bol.

Started Dec 09, 2024, 09:14 AM UTC· resolved Dec 09, 2024, 03:30 PM UTC

  1. investigating Dec 09, 2024, 09:14 AM UTC

    See https://developers.bol.com/en/news/issue-with-retrieving-shipping-orders-under-investigation for more information.

  2. identified Dec 09, 2024, 11:13 AM UTC

    Bol. is currently rolling out a fix.

  3. resolved Dec 09, 2024, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 12, 2024 Bol.com API outage 24m Bol VVB

Started Nov 12, 2024, 08:17 AM UTC· resolved Nov 12, 2024, 08:42 AM UTC

  1. investigating Nov 12, 2024, 08:17 AM UTC

    This impacts creating bol (VVB) shipments and order import. See also https://developers.bol.com/en/news/large-api-incident

  2. resolved Nov 12, 2024, 08:42 AM UTC

    This incident has been resolved.

Read the full incident report →