myOpenFactory incident

Eingeschränkte Erreichbarkeit des Portals / Eingeschränkte Erreichbarkeit der HTTPS-Schnittstelle || Limited accessibility of the portal / limited accessibility of the https interface

Minor Resolved View vendor source →

myOpenFactory experienced a minor incident on December 7, 2022 affecting HTTP(S)-Schittstelle | HTTP(S)-interface and Portal (Web-EDI) | portal (web edi), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 07:27 AM UTC
Resolved
Dec 07, 2022, 08:53 AM UTC
Duration
1h 25m
Detected by Pingoru
Dec 07, 2022, 07:27 AM UTC

Affected components

HTTP(S)-Schittstelle | HTTP(S)-interfacePortal (Web-EDI) | portal (web edi)

Update timeline

  1. investigating Dec 07, 2022, 07:27 AM UTC

    Einige unserer Kunden melden Probleme mit unserer HTTPS-Schnittstelle, sowie bei der Erreichbarkeit des Portals. Wir versuchen, die vollständige Funktionsweise schnellstmöglich wiederherzustellen. /// Some of our customers report problems with our HTTPS interface and with the accessibility of the portal. We're trying to restore full functionality as soon as possible.

  2. resolved Dec 07, 2022, 08:53 AM UTC

    Das Problem wurde identifiziert und behoben es betraf nur sehr vereinzelte Kunden. The problem was resolved it only occurred for very few customers.