myOpenFactory incident

Support-Hotline derzeit nicht erreichbar / Support Hotline temporarily not available

Major Resolved View vendor source →

myOpenFactory experienced a major incident on January 3, 2023 affecting Support-Hotline, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 10:22 AM UTC
Resolved
Jan 03, 2023, 12:13 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 03, 2023, 10:22 AM UTC

Affected components

Support-Hotline

Update timeline

  1. investigating Jan 03, 2023, 10:22 AM UTC

    Unsere Support-Hotline ist derzeit nicht erreichbar. Sie erreichen uns in dringenden Fällen nach wie vor per Mail an "[email protected]". Our support hotline is temporatily not available. In urgent cases, please contact us via mail at "[email protected]".

  2. resolved Jan 03, 2023, 12:13 PM UTC

    Unsere Support-Hotline ist wieder erreichbar. Our support hotline is available again.