myOpenFactory incident

Eingeschränkte Erreichbarkeit der Schnittstellen und des Portals | Limited accessibility of the interfaces and portal

Major Resolved View vendor source →

myOpenFactory experienced a major incident on February 13, 2023 affecting AS2-Schnittstelle | AS2-interface and Nachrichtenverarbeitung | message processing and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 11:04 AM UTC
Resolved
Feb 13, 2023, 02:24 PM UTC
Duration
3h 20m
Detected by Pingoru
Feb 13, 2023, 11:04 AM UTC

Affected components

AS2-Schnittstelle | AS2-interfaceNachrichtenverarbeitung | message processingHTTP(S)-Schittstelle | HTTP(S)-interfacePortal (Web-EDI) | portal (web edi)X.400-Schnittstelle | X.400-interfaceOFTP(2)-Schnittstelle | OFTP(2)-interfaceSFTP-Schnittstelle | SFTP-interfaceFTP-Schnittstelle | FTP-interfaceE-Mail Schnittstelle | e-mail interface (SMTP)Rest-Schnittstelle | Rest-interface

Update timeline

  1. investigating Feb 13, 2023, 11:04 AM UTC

    Aktuell kommt es zu Einschränkungen in der Erreichbarkeit unserer Schnittstellen und des Portals. Wir arbeiten mit Hochdruck an einer Behebung. __________ There are currently restrictions in the accessibility of our interfaces and the portal. We are working on fixing it.

  2. monitoring Feb 13, 2023, 12:32 PM UTC

    Der Fehler wurde behoben und wir überwachen weiterhin unsere Systeme. ______________________ A fix has been implemented and we are monitoring our systems.

  3. resolved Feb 13, 2023, 02:24 PM UTC

    This incident has been resolved.