myOpenFactory incident

Support-Hotline derzeit nicht erreichbar / Support Hotline temporarily not available

Critical Resolved View vendor source →

myOpenFactory experienced a critical incident on September 12, 2023 affecting Support-Hotline, lasting 21h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 09:16 AM UTC
Resolved
Sep 13, 2023, 06:55 AM UTC
Duration
21h 39m
Detected by Pingoru
Sep 12, 2023, 09:16 AM UTC

Affected components

Support-Hotline

Update timeline

  1. investigating Sep 12, 2023, 09:16 AM UTC

    Unsere Support-Hotline ist derzeit nicht erreichbar. Sie erreichen uns in dringenden Fällen nach wie vor per Mail an "[email protected]". Our support hotline is temporatily not available. In urgent cases, please contact us via mail at "[email protected]".

  2. resolved Sep 13, 2023, 06:55 AM UTC

    Unsere Support-Hotline ist wieder erreichbar. Our support hotline is available again.