myOpenFactory incident

SCSN-Schnittstelle eingeschränkt erreichbar | SCSN-interface limited accessibility

Major Resolved View vendor source →

myOpenFactory experienced a major incident on September 16, 2024 affecting SCSN, lasting 20h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 09:43 AM UTC
Resolved
Sep 17, 2024, 06:06 AM UTC
Duration
20h 22m
Detected by Pingoru
Sep 16, 2024, 09:43 AM UTC

Affected components

SCSN

Update timeline

  1. investigating Sep 16, 2024, 09:43 AM UTC

    Aktuell gibt es teilweise Probleme bei der Verbindung zum SCSN-Netzwerk. Es kann derzeit zu Einschränkungen im Belegversand kommen. Wir untersuchen die Vorfälle und werden die vollständige Funktionsweise schnellstmöglich wiederherzustellen. || There are currently some problems with the connection to the SCSN network. There may currently be restrictions in document dispatch. We are investigating the incidents and will restore full functionality as quickly as possible.

  2. resolved Sep 17, 2024, 06:06 AM UTC

    The incident has been resolved, the provider of SCSN had a known issue which required and workaround. This workaround is now applied and we're waiting for the SCSN-Network to mitigate to original issue.