MyOnlineStore incident

Mijnwebwinkel.nl website beperkt beschikbaar

Minor Resolved View vendor source →

MyOnlineStore experienced a minor incident on January 28, 2026 affecting Back office and Storefront and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 08:43 AM UTC
Resolved
Jan 28, 2026, 09:49 AM UTC
Duration
1h 5m
Detected by Pingoru
Jan 28, 2026, 08:43 AM UTC

Affected components

Back officeStorefrontCheckoutAPI

Update timeline

  1. investigating Jan 28, 2026, 08:43 AM UTC

    Op dit moment is onze website www.mijnwebwinkel.nl minder tot niet beschikbaar. Inloggen tot je beheeromgeving blijft mogelijk via https://account.mijnwebwinkel.nl/. EN: Our corporate websites are currently unavailable. You can still log in to your back office via https://account.mijnwebwinkel.nl/.

  2. identified Jan 28, 2026, 09:00 AM UTC

    Onze hostingpartij lijkt de oorzaak van de verstoring gevonden en is het probleem aan het verhelpen. EN: Our hosting company appears to have found the cause of the disruption and is working to resolve the problem.

  3. monitoring Jan 28, 2026, 09:20 AM UTC

    De website lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The website appears to be stabilising. We are actively monitoring the performance.

  4. resolved Jan 28, 2026, 09:49 AM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.