Resolved after 1 hour 32 minutes, affecting Back office and Storefront and 1 more, on May 1, 2024.
De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.
Affected components
Update timeline
- investigating May 01, 2024, 01:02 PM UTC
Momenteel werkt het herstellen van het wachtwoord om toegang tot de beheeromgeving niet. We onderzoeken de oorzaak van dit probleem. EN: Currently, resetting the password to access the management environment does not work. We are investigating the cause of this problem.
- identified May 01, 2024, 01:02 PM UTC
We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.
- identified May 01, 2024, 02:05 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 01, 2024, 02:34 PM UTC
De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.
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