MyOnlineStore incident

Degraded performance

Resolved after 1 hour 17 minutes, affecting Back office and Storefront and 1 more, on June 25, 2024.

resolved Jun 25, 2024, 09:30 AM UTC

De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Started
Jun 25, 2024, 08:13 AM UTC
Resolved
Jun 25, 2024, 09:30 AM UTC
Duration
1h 17m
Detected by Pingoru
Jun 25, 2024, 08:13 AM UTC

Affected components

Back officeStorefrontCheckoutAPI

Update timeline

  1. investigating Jun 25, 2024, 08:13 AM UTC

    We signaleren op dit moment problemen bij het aanpassen en aanmaken van producten ons platform. Dit kan leiden tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are currently identifying problems when adjusting and creating products on our platform. This can lead error messages. We are investigating the cause.

  2. identified Jun 25, 2024, 08:13 AM UTC

    We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.

  3. identified Jun 25, 2024, 08:39 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 25, 2024, 09:08 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 25, 2024, 09:17 AM UTC

    Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.

  6. resolved Jun 25, 2024, 09:30 AM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Your product runs on more than MyOnlineStore

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →