MyOnlineStore incident

Degraded performance

Resolved after 44 minutes, affecting Back office and Kassa App (POS) and 1 more, on July 2, 2024.

resolved Jul 02, 2024, 02:53 PM UTC

De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Started
Jul 02, 2024, 02:08 PM UTC
Resolved
Jul 02, 2024, 02:53 PM UTC
Duration
44m
Detected by Pingoru
Jul 02, 2024, 02:08 PM UTC

Affected components

Back officeKassa App (POS)StorefrontCheckoutAPI

Update timeline

  1. investigating Jul 02, 2024, 02:08 PM UTC

    We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

  2. investigating Jul 02, 2024, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2024, 02:30 PM UTC

    Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.

  4. resolved Jul 02, 2024, 02:53 PM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Your product runs on more than MyOnlineStore

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →