Resolved after 7 hours 29 minutes, affecting iOS App and Android App and 1 more, on May 6, 2021.
The iOS and Android apps are currently experiencing login issues after the fix was rolled out.
Affected components
Update timeline
- investigating May 06, 2021, 07:30 PM UTC
We are currently investigating an issue that is causing login and registration.
- investigating May 06, 2021, 07:46 PM UTC
We have identified the cause of the issue and are actively working to resolve it. Currently logins and registrations are starting to show signs of recovery.
- identified May 06, 2021, 07:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2021, 09:16 PM UTC
A fix has been implemented and the team is monitoring.
- investigating May 06, 2021, 10:29 PM UTC
The iOS and Android apps are currently experiencing login issues after the fix was rolled out.
- resolved May 07, 2021, 02:59 AM UTC
Authentication has been restored across all platforms.
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