MyFitnessPal incident

Intermittent failures to load and sync

Resolved after 31 minutes, affecting iOS App and Android App and 1 more, on July 3, 2021.

resolved Jul 03, 2021, 02:36 AM UTC

A backup process caused increased load to one of our databases, it is now fully recovered.

Started
Jul 03, 2021, 02:05 AM UTC
Resolved
Jul 03, 2021, 02:36 AM UTC
Duration
31m
Detected by Pingoru
Jul 03, 2021, 02:05 AM UTC

Affected components

iOS AppAndroid AppWeb AppAPI Platform

Update timeline

  1. investigating Jul 03, 2021, 02:05 AM UTC

    The team is investigating some degraded performance resulting in intermittent failures on web and mobile.

  2. resolved Jul 03, 2021, 02:36 AM UTC

    A backup process caused increased load to one of our databases, it is now fully recovered.

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