MyFitnessPal incident

Degraded API Performance

Resolved after 7 days 6 hours, affecting API Platform, on July 20, 2021.

monitoring Jul 20, 2021, 10:05 PM UTC

We've identified and applied a fix to our partner infrastructure. Users should start to see their data sync with partner apps as we process the backlog

Started
Jul 20, 2021, 03:08 PM UTC
Resolved
Jul 27, 2021, 09:44 PM UTC
Duration
7d 6h
Detected by Pingoru
Jul 20, 2021, 03:08 PM UTC

Affected components

API Platform

Update timeline

  1. identified Jul 20, 2021, 03:08 PM UTC

    Users may see delays in data syncing to/from connected apps & devices.

  2. monitoring Jul 20, 2021, 10:05 PM UTC

    We've identified and applied a fix to our partner infrastructure. Users should start to see their data sync with partner apps as we process the backlog

  3. resolved Jul 27, 2021, 09:44 PM UTC

    This incident has been resolved.

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