MyFitnessPal incident

Elevated 503 errors from auth service

Resolved after 46 minutes, affecting iOS App and Android App and 1 more, on February 2, 2023.

monitoring Feb 02, 2023, 05:36 PM UTC

Error rates are trending down to nothing. We are now monitoring the service.

Started
Feb 02, 2023, 05:27 PM UTC
Resolved
Feb 02, 2023, 06:14 PM UTC
Duration
46m
Detected by Pingoru
Feb 02, 2023, 05:27 PM UTC

Affected components

iOS AppAndroid AppWeb AppAPI Platform

Update timeline

  1. investigating Feb 02, 2023, 05:27 PM UTC

    We are currently investigating an issue with our auth service.

  2. investigating Feb 02, 2023, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 02, 2023, 05:34 PM UTC

    The issue has been identified and the team is implementing a fix for the auth service.

  4. monitoring Feb 02, 2023, 05:36 PM UTC

    Error rates are trending down to nothing. We are now monitoring the service.

  5. resolved Feb 02, 2023, 06:14 PM UTC

    This incident has been resolved.

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