Resolved after 1 hour 18 minutes, on June 13, 2023.
The service provider has resolved the issues and steps processing is up to date once more.
Update timeline
- identified Jun 13, 2023, 08:43 PM UTC
There is currently a delay processing step data to display in user diaries. The team has identified the issue and is escalating the problem with a service provider.
- monitoring Jun 13, 2023, 09:20 PM UTC
The service provider has resolved the issues and steps processing is up to date once more.
- resolved Jun 13, 2023, 10:02 PM UTC
After monitoring recovery the team is marking this incident as resolved.
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