MyFitnessPal incident

New account signup functionality on mobile (iOS/Android) failing

Critical Resolved View vendor source →

MyFitnessPal experienced a critical incident on January 20, 2026 affecting iOS App and Android App, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 06:35 PM UTC
Resolved
Jan 20, 2026, 07:46 PM UTC
Duration
1h 11m
Detected by Pingoru
Jan 20, 2026, 06:35 PM UTC

Affected components

iOS AppAndroid App

Update timeline

  1. investigating Jan 20, 2026, 06:35 PM UTC

    We are investigating an issue that prevents users from creating accounts on iOS and Android.

  2. monitoring Jan 20, 2026, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 07:46 PM UTC

    User signup functionality has been restored. At this time users should be able to create new accounts on iOS/Android without issue.