Resolved after 1 hour 37 minutes, affecting PBX Servers and MYComputing Support Systems, on December 7, 2021.
AWS has resolved all components that affect our operations. We apologize for any inconvenience this may have caused, and thank you for your understanding.
Affected components
Update timeline
- identified Dec 07, 2021, 10:15 PM UTC
AWS is having service failures in it's eastern regions which is having effects on our own services. We are currently not able to: Onboard new computers Onboard VOIP clients Some VOIP clients in the eastern region may experience degraded performance or call drop outs. Our secondary servers are spooling up as necessary, but may take up to 15-30 minutes to fully overtake the primary servers All other regions are unaffected.
- monitoring Dec 07, 2021, 11:17 PM UTC
AWS has deployed a fix and is noticing a great improvement on their network. Our services are slowly coming back online. We will continue to monitor the situation.
- monitoring Dec 07, 2021, 11:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 07, 2021, 11:53 PM UTC
AWS has resolved all components that affect our operations. We apologize for any inconvenience this may have caused, and thank you for your understanding.
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