Resolved after 1 hour 22 minutes, affecting Payments Processor, on July 13, 2026.
We are continuing to work with our payments provider to resolve this issue.
Affected components
Payments Processor
Update timeline
- investigating Jul 13, 2026, 03:51 PM UTC
We are investigating an issue with checkout not initializing.
- identified Jul 13, 2026, 04:03 PM UTC
We have identified the issue with our third-party payments provider and working with them to resolve the issue.
- identified Jul 13, 2026, 04:42 PM UTC
We are continuing to work with our payments provider to resolve this issue.
- resolved Jul 13, 2026, 05:13 PM UTC
Our payments provider resolved their issue.
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