ClickFunnels incident

We are currently having an issue with our upstream payment provider.

Resolved after 53 minutes, affecting Funnels and Payments Processor, on May 19, 2023.

monitoring May 19, 2023, 02:38 PM UTC

We are continuing to monitor for any further issues.

Started
May 19, 2023, 01:56 PM UTC
Resolved
May 19, 2023, 02:50 PM UTC
Duration
53m
Detected by Pingoru
May 19, 2023, 01:56 PM UTC

Affected components

FunnelsPayments Processor

Update timeline

  1. investigating May 19, 2023, 01:56 PM UTC

    We are currently investigating this issue.

  2. identified May 19, 2023, 02:03 PM UTC

    Our upstream provider has identified the issue and is working on getting a fix deployed.

  3. identified May 19, 2023, 02:09 PM UTC

    Our upstream provider is continuing to work on a fix for this issue.

  4. identified May 19, 2023, 02:31 PM UTC

    Our upstream provider continues to work on a fix to the payment issue, we are deploying a fix to restore funnel creation.

  5. monitoring May 19, 2023, 02:36 PM UTC

    A fix has been implemented, and the API to the upstream provider is recovering. We are carefully monitoring the situation.

  6. monitoring May 19, 2023, 02:38 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 19, 2023, 02:50 PM UTC

    This incident has been resolved.

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