ClickFunnels incident

CF2 Application Loading Issues

Resolved after 3 hours 13 minutes, affecting Funnels, on November 28, 2023.

resolved Nov 28, 2023, 05:47 PM UTC

Things have remained stable. While out team continues to monitor we are confident things will continue to work smoothly and are marking this issue as resolved.

Started
Nov 28, 2023, 02:34 PM UTC
Resolved
Nov 28, 2023, 05:47 PM UTC
Duration
3h 13m
Detected by Pingoru
Nov 28, 2023, 02:34 PM UTC

Affected components

Funnels

Update timeline

  1. investigating Nov 28, 2023, 02:34 PM UTC

    We are currently investigating a issue where in App pages are failing to load. User pages remain unaffected. We are working to identify the root cause & will post updates as things progress.

  2. identified Nov 28, 2023, 03:01 PM UTC

    We have identified that some user pages are also affected. We have also identified where the issue is. We our team is attempting various methods to address it. We will continue to post regular updates as this effort progresses.

  3. monitoring Nov 28, 2023, 03:22 PM UTC

    Things are now back up and working. Both the app and user pages are fully functional. Things may be a bit slow and everything catches up, however no data was lost. We will continue to monitor the situation closely.

  4. resolved Nov 28, 2023, 05:47 PM UTC

    Things have remained stable. While out team continues to monitor we are confident things will continue to work smoothly and are marking this issue as resolved.

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