Resolved after 3 hours 50 minutes, affecting Payments Processor, on April 24, 2025.
The issue has been resolved, and all systems are operating normally. We will continue to monitor performance to ensure ongoing stability.
Affected components
Update timeline
- identified Apr 24, 2025, 08:21 AM UTC
We are currently monitoring an outage with our payment provider.
- identified Apr 24, 2025, 09:02 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 24, 2025, 09:41 AM UTC
We are actively investigating the root cause so that appropriate corrective actions can be implemented. We will continue to issue regular updates on our progress.
- identified Apr 24, 2025, 10:16 AM UTC
We have pinpointed the underlying cause and begun implementing corrective measures. We will keep you informed of our progress as the work advances.
- monitoring Apr 24, 2025, 11:17 AM UTC
The issue has been resolved, and all systems are operating normally. We will continue to monitor performance to ensure ongoing stability.
- resolved Apr 24, 2025, 12:11 PM UTC
This incident has been resolved.
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