Resolved after 3 hours 44 minutes, affecting MX Merchant and Checkout API and 1 more, on October 23, 2026.
This incident has been resolved. Our third-party connectivity provider has confirmed full mitigation of the network issue, and all affected services have returned to normal operation. We apologize for any disruption this may have caused and appreciate your patience throughout this incident.
Affected components
Update timeline
- investigating Oct 23, 2026, 03:42 PM UTC
We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.
- monitoring Oct 23, 2026, 03:59 PM UTC
All services are recovering following an issue with one of our third-party service providers. We are continuing to closely monitor until full resolution. We apologize for the disruption and appreciate your patience.
- monitoring Oct 23, 2026, 06:54 PM UTC
This incident has been resolved. Our third-party connectivity provider has confirmed full mitigation of the network issue, and all affected services have returned to normal operation. We apologize for any disruption this may have caused and appreciate your patience throughout this incident.
- resolved Oct 23, 2026, 07:26 PM UTC
This incident has been resolved.
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