MX Layer incident

Electrical and Network Issues in Data Center

Resolved after 1 hour 12 minutes, affecting API and User Portal and 1 more, on May 31, 2024.

monitoring May 31, 2024, 11:02 AM UTC

All services are currently operational. We are continuing to monitor the situation closely.

Started
May 31, 2024, 10:14 AM UTC
Resolved
May 31, 2024, 11:26 AM UTC
Duration
1h 12m
Detected by Pingoru
May 31, 2024, 10:14 AM UTC

Affected components

APIUser PortalAdmin PanelInboundOutbound

Update timeline

  1. identified May 31, 2024, 10:14 AM UTC

    We are currently encountering electrical and network issues at one of our data centers, which are impacting our services. Our dedicated teams are working diligently to resolve the situation. We will provide ongoing updates as more information becomes available. Thank you for your understanding and patience.

  2. identified May 31, 2024, 10:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 31, 2024, 11:02 AM UTC

    All services are currently operational. We are continuing to monitor the situation closely.

  4. resolved May 31, 2024, 11:26 AM UTC

    This incident has been resolved.

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