Mux experienced a minor incident on May 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 15, 2025, 12:54 PM UTC
Between 10:55 and 11:01 UTC, Mux experienced a brief disruption due to network connectivity issues affecting some webhook events and dashboard sessions. This also occurred from 13:35 and 13:39 UTC. During this period: - Some customers may have experienced delayed webhook event delivery. - Attempts to access the Mux Dashboard may have resulted in errors. - API requests to endpoints such as /video/v1/assets and /video/v1/live-streams may have intermittently failed or taken longer to complete. At this time, all systems have recovered and operating normally.