Mural Outage History

There were 2 Mural outages since March 26, 2026 totaling 4h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mural.co

Minor April 17, 2026

Some users are unable to sign in to Mural

Detected by Pingoru: Apr 17, 2026, 04:13 PM UTC
Resolved: Apr 17, 2026, 07:16 PM UTC
Duration: 3h 2m

Affected: Authentication

Timeline · 3 updates

identified Apr 17, 2026, 04:13 PM UTC

We're currently experiencing an intermittent issue with one of our cloud providers that results in some Mural users being unable to access our application. We're closely monitoring the situation with our 3rd party provider and will provide updates as soon as there is any progress. Please check our status page for the most up-to-date info: status.mural.co
monitoring Apr 17, 2026, 06:36 PM UTC

Our 3rd party provider has implemented a fix that corrects the issue some users were having connecting to Mural and initial tests indicates that full service has been resumed. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
resolved Apr 17, 2026, 07:16 PM UTC

The fix our 3rd party provider implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused.

Read the full incident report →

Major March 26, 2026

Mural Collaboration Issue - murals not loading

Detected by Pingoru: Mar 26, 2026, 01:24 PM UTC
Resolved: Mar 26, 2026, 02:24 PM UTC
Duration: 1h

Affected: Realtime collaboration

Timeline · 3 updates

investigating Mar 26, 2026, 01:24 PM UTC

Some users are currently experiencing issues with murals not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/
monitoring Mar 26, 2026, 01:58 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 26, 2026, 02:24 PM UTC

The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.

Read the full incident report →

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