Mural incident

Some users are unable to sign in to Mural

Minor Resolved View vendor source →
Started
Apr 17, 2026, 04:13 PM UTC
Resolved
Apr 17, 2026, 07:16 PM UTC
Duration
3h 2m
Detected by Pingoru
Apr 17, 2026, 04:13 PM UTC

Affected components

Authentication

Update timeline

  1. identified Apr 17, 2026, 04:13 PM UTC

    We're currently experiencing an intermittent issue with one of our cloud providers that results in some Mural users being unable to access our application. We're closely monitoring the situation with our 3rd party provider and will provide updates as soon as there is any progress. Please check our status page for the most up-to-date info: status.mural.co

  2. monitoring Apr 17, 2026, 06:36 PM UTC

    Our 3rd party provider has implemented a fix that corrects the issue some users were having connecting to Mural and initial tests indicates that full service has been resumed. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.

  3. resolved Apr 17, 2026, 07:16 PM UTC

    The fix our 3rd party provider implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused.

Looking to track Mural downtime and outages?

Pingoru polls Mural's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Mural reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Mural alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Mural for free

5 free monitors · No credit card required