Mural experienced a major incident on March 26, 2026 affecting Realtime collaboration, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Realtime collaboration
Update timeline
- investigating Mar 26, 2026, 01:24 PM UTC
Some users are currently experiencing issues with murals not loading or taking longer than usual to load. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/
- monitoring Mar 26, 2026, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 02:24 PM UTC
The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.