Mural incident

Some users are unable to sign in to MURAL

Major Resolved View vendor source →

Mural experienced a major incident on September 16, 2021 affecting Authentication, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2021, 02:24 AM UTC
Resolved
Sep 16, 2021, 03:43 AM UTC
Duration
1h 18m
Detected by Pingoru
Sep 16, 2021, 02:24 AM UTC

Affected components

Authentication

Update timeline

  1. investigating Sep 16, 2021, 02:24 AM UTC

    Some users are currently experiencing issues signing into MURAL. We're investigating the issue and will restore regular service as quickly as possible. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date info: status.mural.co/

  2. monitoring Sep 16, 2021, 02:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2021, 03:43 AM UTC

    This incident has been resolved.