Mural experienced a minor incident on August 16, 2022 affecting Canvas and Website and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 16, 2022, 03:54 PM UTC
We are currently experiencing service degradation. Some users are experiencing latency. We’re investigating the issue and working to restore regular service as soon as possible.
- monitoring Aug 16, 2022, 04:20 PM UTC
We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
- resolved Aug 16, 2022, 05:20 PM UTC
The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.