Mural incident

Creating MURAL Workspaces

Minor Resolved View vendor source →

Mural experienced a minor incident on August 31, 2022 affecting Mural Database, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 08:05 PM UTC
Resolved
Aug 31, 2022, 09:24 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 31, 2022, 08:05 PM UTC

Affected components

Mural Database

Update timeline

  1. investigating Aug 31, 2022, 08:05 PM UTC

    We are investigating reports of difficulties creating new MURAL workspaces. We'll provide updates as soon as we have more details. Please check our status page for the most up-to-date info: status.mural.co/

  2. monitoring Aug 31, 2022, 08:44 PM UTC

    We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we're able to confirm this.

  3. resolved Aug 31, 2022, 09:24 PM UTC

    The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.