Mural incident

Degradation of the Microsoft Teams integration

Minor Resolved View vendor source →

Mural experienced a minor incident on April 3, 2023 affecting Authentication and Billing and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 02:39 PM UTC
Resolved
Apr 03, 2023, 04:36 PM UTC
Duration
1h 57m
Detected by Pingoru
Apr 03, 2023, 02:39 PM UTC

Affected components

AuthenticationBillingLearningCanvasWebsiteExportsIntegrationsMural DatabaseNotificationsRealtime collaboration

Update timeline

  1. investigating Apr 03, 2023, 02:39 PM UTC

    Some members are currently experiencing a service degradation with the Teams integration. We’re investigating the issue and are working to restore regular service as soon as possible.

  2. identified Apr 03, 2023, 03:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2023, 03:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2023, 04:36 PM UTC

    This incident has been resolved.