Mural experienced a minor incident on November 9, 2023 affecting Canvas, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 09, 2023, 01:51 PM UTC
Searching for images in the "web" tab currently returns no results. We're investigating the issue and will restore regular service as quickly as possible. As a temporary workaround, users are advised to search for images via their usual search engine, and then upload the images to their mural. Please check our status page for the most up-to-date info: status.mural.co/
- monitoring Nov 09, 2023, 01:58 PM UTC
We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
- resolved Nov 09, 2023, 02:59 PM UTC
The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.