Mural experienced a major incident on December 21, 2023 affecting Authentication, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 21, 2023, 07:01 PM UTC
Some users are currently experiencing issues signing into Mural. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co/
- monitoring Dec 21, 2023, 07:06 PM UTC
We have restarted some services, which appears to have resolved the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
- resolved Dec 21, 2023, 09:20 PM UTC
The fix we implemented earlier has been successful in resolving the issue and full service has been resolved. We apologize for the inconvenience this interruption caused and thank you for your patience whilst our teams were working on it.