Mundi incident

Temporary Service Disruption Due to Automatic OS Update

Resolved after under a minute, affecting section-358219 (Web Application) and section-358219 (Auth Service) and 1 more, on October 22, 2026.

investigating Oct 22, 2026, 10:15 AM UTC

Date: October 22, 2026 Duration: Approximately 5 minutes Status: Resolved Severity: Minor Summary On October 22, 2026, our services experienced a brief period of degraded availability due to an automatically applied critical operating system update. The update temporarily affected the health of our systems, resulting in approximately five minutes of service disruption. The issue was resolved, and all services returned to normal operation. Impact During the incident, users may have experienced temporary service unavailability or failed requests. The disruption lasted approximately five minutes. Root Cause The incident was triggered by an automatically applied critical update at the operating system level. The update temporarily affected system stability and service availability. Resolution Service health was restored following the temporary disruption. We verified that our services had returned to normal operating conditions. Preventive Actions We are reviewing our operating system update policies and deployment procedures to reduce the risk of similar disruptions in the future. This includes evaluating update scheduling, service health monitoring, and safeguards to minimize the impact of critical system updates. Closing Statement We apologize for the inconvenience and appreciate your patience. Maintaining the reliability and availability of our services remains a priority, and we will continue improving our operational processes to prevent similar incidents.

Started
Oct 22, 2026, 10:15 AM UTC
Resolved
Oct 22, 2026, 10:16 AM UTC
Duration
45s
Detected by Pingoru
Oct 22, 2026, 10:15 AM UTC

Affected components

section-358219 (Web Application)section-358219 (Auth Service)section-358219 (Identity Service)

Update timeline

  1. investigating Oct 22, 2026, 10:15 AM UTC

    Date: October 22, 2026 Duration: Approximately 5 minutes Status: Resolved Severity: Minor Summary On October 22, 2026, our services experienced a brief period of degraded availability due to an automatically applied critical operating system update. The update temporarily affected the health of our systems, resulting in approximately five minutes of service disruption. The issue was resolved, and all services returned to normal operation. Impact During the incident, users may have experienced temporary service unavailability or failed requests. The disruption lasted approximately five minutes. Root Cause The incident was triggered by an automatically applied critical update at the operating system level. The update temporarily affected system stability and service availability. Resolution Service health was restored following the temporary disruption. We verified that our services had returned to normal operating conditions. Preventive Actions We are reviewing our operating system update policies and deployment procedures to reduce the risk of similar disruptions in the future. This includes evaluating update scheduling, service health monitoring, and safeguards to minimize the impact of critical system updates. Closing Statement We apologize for the inconvenience and appreciate your patience. Maintaining the reliability and availability of our services remains a priority, and we will continue improving our operational processes to prevent similar incidents.

  2. resolved Oct 22, 2026, 10:16 AM UTC

    Resolved

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