MultiSafepay incident

Notification delivery performance degradation

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on July 5, 2026 affecting API and Payments, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 08:48 AM UTC
Resolved
Jul 05, 2026, 10:15 AM UTC
Duration
1h 26m
Detected by Pingoru
Jul 05, 2026, 08:48 AM UTC

Affected components

APIPayments

Update timeline

  1. identified Jul 05, 2026, 08:48 AM UTC

    An decrease in delivery success has been spotted on our platform. Our team is investigating the root cause.

  2. monitoring Jul 05, 2026, 09:16 AM UTC

    A fix has been implemented and we are monitoring at this point

  3. resolved Jul 05, 2026, 10:15 AM UTC

    The incident has been resolved and previously failed notifications have been resent.