MultiSafepay incident

Notification delivery performance degradation

Minor Resolved View vendor source →

MultiSafepay experienced a minor incident on September 12, 2026 affecting API and Payments, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 03:26 PM UTC
Resolved
Sep 12, 2026, 04:45 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 12, 2026, 03:26 PM UTC

Affected components

APIPayments

Update timeline

  1. investigating Sep 12, 2026, 03:26 PM UTC

    We are currently experiencing a delay in notification processing which can partially affect Cloud POS transactions. A fix is being deployed.

  2. investigating Sep 12, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 12, 2026, 04:45 PM UTC

    This incident has been resolved.