MultiSafepay incident

Shopify affected by Cloudflare issue

Major Resolved View vendor source →

MultiSafepay experienced a major incident on December 5, 2025 affecting Payments, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:22 AM UTC
Duration
15m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

Payments

Update timeline

  1. identified Dec 05, 2025, 09:06 AM UTC

    The global incident at Cloudflare has major impact on the Shopify platform, we're seeing a full outage. For more details https://www.cloudflarestatus.com/

  2. resolved Dec 05, 2025, 09:22 AM UTC

    The incident has been resolved. We'll be monitoring closely.