Resolved after 4 days, affecting Social, on June 25, 2020.
In-game chat has been re-enabled. Patch notes are available, here: https://forums.mtgarena.com/forums/threads/66434 Players may need to restart their client for in-game chat to become available. For all other issues, please contact support.
Affected components
Update timeline
- investigating Jun 25, 2020, 06:20 PM UTC
We are investigating reports of players not receiving in-game chat messages or notifications. We will update you with more information when it becomes available.
- investigating Jun 26, 2020, 02:19 AM UTC
As part of our on-going investigation, we are disabling in-game social features at this time. Direct Challenges are unaffected, however friends will not receive in-game notifications.
- investigating Jun 27, 2020, 10:36 PM UTC
Players can add/remove or send friend requests, however in-game chat remains disabled at this time. Direct Challenges remain unaffected.
- resolved Jun 29, 2020, 06:53 PM UTC
In-game chat has been re-enabled. Patch notes are available, here: https://forums.mtgarena.com/forums/threads/66434 Players may need to restart their client for in-game chat to become available. For all other issues, please contact support.
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