Resolved after 3 hours 21 minutes, affecting Game and Logins and 1 more, on September 16, 2021.
Our services have remained stable, so we consider this incident resolved. If you continue to experience any issues, please contact customer service. Thank you!
Affected components
Update timeline
- investigating Sep 16, 2021, 08:23 PM UTC
We are investigating reports of degraded performance and increased loading times on @MTG_Arena. We will update you with more information when it becomes available.
- investigating Sep 16, 2021, 08:57 PM UTC
To help with our investigation, we have disabled the store at this time. Players who completed purchases will receive their items as soon as possible.
- monitoring Sep 16, 2021, 09:53 PM UTC
Performance has stabled, and we have re-enabled the store on @MTG_Arena. We are still monitoring the situation to ensure continued stability. Players may need to restart their client to receive pending Store purchases. If you continue to experience issues, please contact customer service.
- resolved Sep 16, 2021, 11:45 PM UTC
Our services have remained stable, so we consider this incident resolved. If you continue to experience any issues, please contact customer service. Thank you!
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