MTG Arena incident

Arena Direct - Duskmourn: House of Horror Store Links

Resolved after 1 hour 31 minutes, affecting Store, on February 13, 2025.

monitoring Feb 13, 2025, 11:48 PM UTC

Eligible players will be receiving an email shortly with the corrected links for their Arena Direct Prize Redemption. We will continue to monitor the situation to ensure the issue has been fully resolved.

Started
Feb 13, 2025, 10:28 PM UTC
Resolved
Feb 14, 2025, 12:00 AM UTC
Duration
1h 31m
Detected by Pingoru
Feb 13, 2025, 10:28 PM UTC

Affected components

Store

Update timeline

  1. investigating Feb 13, 2025, 10:28 PM UTC

    We're aware of an issue with the Duskmourn: House of Horror store links recently sent to Arena Direct participants. We are working to resolve this issue, and participants should expect additional information sent to their registered email address soon.

  2. monitoring Feb 13, 2025, 11:48 PM UTC

    Eligible players will be receiving an email shortly with the corrected links for their Arena Direct Prize Redemption. We will continue to monitor the situation to ensure the issue has been fully resolved.

  3. resolved Feb 17, 2025, 09:33 PM UTC

    This incident has been resolved.

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