Moveworks incident

Agent Studio Compound Actions Configuration Screen Degradation

Moveworks experienced a minor incident on June 23, 2025 affecting Plugins Workspace, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Jun 23, 2025, 06:17 PM UTC
Resolved: Jun 23, 2025, 06:32 PM UTC
Duration: 15m
Detected by Pingoru: Jun 23, 2025, 06:17 PM UTC

Affected components

Plugins Workspace

Update timeline

identified Jun 23, 2025, 06:17 PM UTC

We have identified an issue with the compound actions configuration page within Agent Studio which results in the "Sorry we cannot process your request this time" error upon page load. We are working to resolve this issue and restore the page functionality as soon as possible and appreciate your patience as we work through this issue.
resolved Jun 23, 2025, 06:32 PM UTC

The incident has been resolved. We appreciate your patience.