Mountain West Technologies incident

Inbound Call Failure | Chugwater Telephone (MWT-TID: 236760)

Mountain West Technologies experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started: May 20, 2026, 11:05 PM UTC
Resolved: May 20, 2026, 11:05 PM UTC
Duration: —
Detected by Pingoru: May 20, 2026, 11:05 PM UTC

Update timeline

resolved May 20, 2026, 11:05 PM UTC

Type: Incident Duration: 1 day, 20 hours and 50 minutes Affected Components: Voice - Landline / POTS, Voice - SIP / VOIP May 21, 19:58:51 GMT+0 - Investigating - Teams are still engaged to resolve this issue. Currently we are pending the provider to dispatch and review trouble. An ETR will be provided as updates are received. May 22, 19:56:11 GMT+0 - Resolved - This incident has been resolved. May 20, 23:05:57 GMT+0 - Investigating - We are currently investigating an outage of a 3rd party circuit which is creating an impact to the ability to receive calls. May 21, 03:20:05 GMT+0 - Investigating - Teams have engaged but due to 3rd parties needing to add additional groups, we cannot provide a ETR at this time. Team members are engaged and are continuing to work on this incident. May 21, 13:35:31 GMT+0 - Investigating - We are continuing to work with our 3rd party provider to restore services. Additional updates and a ETR are expected soon.