Edge Router Upgrades (MWT-TID: 88111)

Update timeline

1. resolved Dec 04, 2025, 07:01 AM UTC

   Type: Maintenance Duration: 2 hours and 2 minutes Affected Components: Encampment, Chugwater, Bar Nunn, Burns, Glenrock, Hanna, , Network Status, Network Status, , Internet - Fiber, , Voice, , , , Peering, Torrington, Evansville, Medicine Bow, Mills, Hawk Springs, Laramie, Casper, Rock River, Alcova, , Wheatland, Cheyenne, Voice - Landline / POTS, Voice - SIP / VOIP, DNS / rDNS, Internet - Wireless, Webhosting, Customer Portal, , Saratoga, Rolling Hills, Email, Internet → Converse County → Natrona County → Carbon County → Albany County → Platte County → Goshen County → Laramie County → Dec 4, 07:01:01 GMT+0 - Identified - Maintenance is now in progress Dec 4, 09:03:13 GMT+0 - Completed - Maintenance has completed successfully. Dec 4, 07:01:00 GMT+0 - Identified - Summary of Work: During this time, Mountain West will be upgrading software on our edge routers to ensure service reliability and resiliency. Mountain West has 3 redundant edge routers which will be upgraded independently. Traffic will be transitioned before upgrading, but there will be short impacts to network connectivity during this time. If you utilize us to announce your owned public network, peering or BGP - this will impact you for a longer duration as the upgrade is completed and tested. Date and Time of Activity: Thursday, December 4th, 2025 between 12:01AM and 5:30AM Mountain Time Expected Down Time: Network Connectivity: <30 minutes BGP Announcements: \~2 hours