Mountain West Technologies incident
Core Service and System Upgrades (MWT-TID: 89102)
Mountain West Technologies experienced a minor incident on January 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 08, 2026, 07:01 AM UTC
Type: Maintenance Duration: 2 hours and 59 minutes Affected Components: Voice, DNS / rDNS, Webhosting, Customer Portal, Email Jan 8, 07:01:00 GMT+0 - Identified - During this time, Mountain West team's will be upgrading and migrating core service dependencies to ensure service reliability and resiliency. This is 1 part of a 2 part window, an additional window will be sent at a later time. Customers using our DNS at 66.119.48.2 and 66.119.48.3 or if we are your authoritative name servers may see extended or failed resolutions for short times during this window. DoT and DoH resolution will take longer to recover. A limited amount of voice customers in the Casper area will be be unable to make or receive calls during this window, including 911. Additionally, customer hosted websites and [mail.mwtn.net](http://mail.mwtn.net) will be inaccessible during periods in this window. E-Mail that fail to send should be processes once services are restored. Jan 8, 07:01:01 GMT+0 - Identified - Maintenance is now in progress Jan 8, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully