Mountain West Technologies Outage History

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Mountain West Technologies had 25 outages in the last 2 years totaling 100h 15m of downtime — averaging 1 incident per month.

There were 25 Mountain West Technologies outages since October 9, 2025 totaling 100h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mwtn.net

Minor October 14, 2026

Degraded Service - MWT TID: 95565

Detected by Pingoru
Oct 14, 2026, 05:39 PM UTC
Resolved
Oct 15, 2026, 02:38 PM UTC
Duration
20h 58m
Affected: Albany County (Laramie)Carbon County (Hanna)Albany County (Rock River)Laramie County (Ranchettes)
Timeline · 2 updates
  1. investigating Oct 14, 2026, 05:39 PM UTC

    We are currently investigating this incident.

  2. resolved Oct 15, 2026, 02:38 PM UTC

    Repairs have been made and traffic has been moved back to it's primary path.

Read the full incident report →

Major August 26, 2026

Partial Network Outage | Fiber Damage - (MWT-TID: 94402)

Detected by Pingoru
Aug 26, 2026, 12:13 PM UTC
Resolved
Aug 26, 2026, 08:15 PM UTC
Duration
8h 1m
Affected: Natrona County (Alcova)Albany County (Laramie)Goshen County (Torrington)Platte County (Chugwater)Converse County (Glenrock)The Chugwater Telephone Company (Internet - Fiber)Laramie County (Burns)Carbon County (Encampment)Carbon County (Hanna)Cheyenne (Network Status)Casper (Network Status)Natrona County (Bar Nunn)Goshen County (Hawk Springs)Albany County (Rock River)Platte County (Wheatland)Laramie County (Cheyenne)The Chugwater Telephone Company (Internet - Wireless)Converse County (Rolling Hills)Carbon County (Medicine Bow)Natrona County (Casper)Natrona County (Evansville)Carbon County (Saratoga)Natrona County (Mills)Services (Layer 2 Transport)Laramie County (Ranchettes)
Timeline · 6 updates
  1. investigating Aug 26, 2026, 12:13 PM UTC

    We are currently investigating this incident.

  2. identified Aug 26, 2026, 02:01 PM UTC

    We have identified damage to a fiber feed near downtown Casper that is impacting services. Outside plant teams are onsite and engaging resources to restore services. Estimated time of restoration will be provided as work progresses.

  3. identified Aug 26, 2026, 03:22 PM UTC

    Network impacts through out the network are being monitored for service restoration with remediations by our network team. Fiber customers in downtown Casper are still impacted by this fiber damage as well as Torrington service locations. ETR for Torrington service locations are at or before 11AM Mountain Time ETR for customers in downtown Casper is at or before 5PM Mountain Time Estimate time of restoration will be updated as work continues to resolve this incident.

  4. identified Aug 26, 2026, 04:06 PM UTC

    Work continues to resolve services, impact has changed as our outside plants team continues to repair damages.

  5. monitoring Aug 26, 2026, 04:55 PM UTC

    Outside plant teams have restored all services, teams are still on site complete remaining work. We're monitoring to ensure no further impacts which could be a result of the on going work.

  6. resolved Aug 26, 2026, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 26, 2026

E-Mail Server Failure (MWT-TID: 94401)

Detected by Pingoru
Aug 26, 2026, 12:04 AM UTC
Resolved
Aug 26, 2026, 03:52 PM UTC
Duration
15h 48m
Affected: Services (Email)
Timeline · 3 updates
  1. investigating Aug 26, 2026, 12:04 AM UTC

    We are currently investigating this incident.

  2. identified Aug 26, 2026, 01:35 AM UTC

    We have identified a failure of our primary mail server. We have moved services to our backup server however, DNS records must update as mail fails over to it. This may take up to 12 hours but mail services are restoring.

  3. resolved Aug 26, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2026

Transmit Outage - MWT-TID: 93604

Detected by Pingoru
Jul 22, 2026, 07:27 AM UTC
Resolved
Jul 22, 2026, 07:44 AM UTC
Duration
17m
Affected: Natrona County (Alcova)Albany County (Laramie)Goshen County (Torrington)Platte County (Chugwater)Converse County (Glenrock)Laramie County (Burns)Carbon County (Encampment)Carbon County (Hanna)Natrona County (Bar Nunn)Goshen County (Hawk Springs)Albany County (Rock River)Platte County (Wheatland)Laramie County (Cheyenne)Converse County (Rolling Hills)Carbon County (Medicine Bow)Natrona County (Casper)Natrona County (Evansville)Carbon County (Saratoga)Natrona County (Mills)Laramie County (Ranchettes)
Timeline · 3 updates
  1. investigating Jul 22, 2026, 07:27 AM UTC

    We are currently investigating outages affecting specific radio types. Updates will be provided as we investigate.

  2. monitoring Jul 22, 2026, 07:37 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 22, 2026, 07:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 12, 2026

Network Transport Outage - MWT-TID: 235990

Detected by Pingoru
Jul 12, 2026, 11:16 PM UTC
Resolved
Jul 13, 2026, 03:03 AM UTC
Duration
3h 47m
Affected: Natrona County (Alcova)Albany County (Laramie)Goshen County (Torrington)Platte County (Chugwater)Services (Customer Portal)Converse County (Glenrock)The Chugwater Telephone Company (Internet - Fiber)Laramie County (Burns)Carbon County (Encampment)Carbon County (Hanna)Cheyenne (Network Status)Casper (Network Status)Natrona County (Bar Nunn)Goshen County (Hawk Springs)Albany County (Rock River)Platte County (Wheatland)Laramie County (Cheyenne)Services (DNS / rDNS)The Chugwater Telephone Company (Internet - Wireless)Converse County (Rolling Hills)Carbon County (Medicine Bow)The Chugwater Telephone Company (Transport)Natrona County (Casper)Natrona County (Evansville)Carbon County (Saratoga)Natrona County (Mills)Services (Layer 2 Transport)Laramie County (Ranchettes)
Timeline · 2 updates
  1. investigating Jul 12, 2026, 11:16 PM UTC

    We are currently investigating this incident.

  2. resolved Jul 13, 2026, 03:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026

Partial Natrona Outage (MWT-TID: 93353)

Detected by Pingoru
Jul 09, 2026, 09:59 PM UTC
Resolved
Jul 09, 2026, 10:57 PM UTC
Duration
57m
Affected: Natrona County (Bar Nunn)Natrona County (Casper)Natrona County (Evansville)
Timeline · 3 updates
  1. identified Jul 09, 2026, 09:59 PM UTC

    A utility power outage has impacted a core site. We are actively working with the power company and emergency services to be able to safely access the site and restore service.

  2. monitoring Jul 09, 2026, 10:37 PM UTC

    Our tower crews were able to access the site. We implemented a fix and are currently monitoring the result.

  3. resolved Jul 09, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 29, 2026

Casper Colocation Partial Cooling Failure - (MWT-TID: 236663)

Detected by Pingoru
Jun 29, 2026, 04:59 PM UTC
Resolved
Jun 29, 2026, 06:06 PM UTC
Duration
1h 7m
Affected: Casper (Environmental Systems)
Timeline · 2 updates
  1. identified Jun 29, 2026, 04:59 PM UTC

    As of 10:59 MST, CRAC Unit 1 has gone offline due to a high head pressure alarm affecting both compressors. CRAC Unit 2 has assumed the cooling load; however, customers may experience slightly elevated intake temperatures during this time. Our mechanical contractors are on-site reviewing the issue. Updates will be provided shortly.

  2. resolved Jun 29, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 9, 2026

Cheyenne Power Outage - Core Infrastructure (MWT-TID: 98201)

Detected by Pingoru
Jun 09, 2026, 10:01 PM UTC
Resolved
Jun 10, 2026, 12:16 AM UTC
Duration
2h 14m
Affected: Cheyenne (Environmental Systems)Laramie County (Burns)Cheyenne (Network Status)Laramie County (Cheyenne)Cheyenne (Power Systems)Laramie County (Ranchettes)
Timeline · 3 updates
  1. investigating Jun 09, 2026, 10:01 PM UTC

    We are currently investigating this incident.

  2. identified Jun 09, 2026, 10:44 PM UTC

    A utility power outage has impacted our Cheyenne data center, and our genset has failed to start. Wyoming Machinery is on site resolving this issue. Some services are still remaining on battery and are at risk. Updates will be provided as they are available.

  3. resolved Jun 10, 2026, 12:16 AM UTC

    This incident has been resolved. Colocation customers that may have had issues please reach out to [[email protected]](mailto:[email protected]) or 307-233-8400 so we can assist in restoration of services.

Read the full incident report →

Minor May 22, 2026

Partial Natrona Outage - (MWT-TID: 236770)

Detected by Pingoru
May 22, 2026, 02:39 AM UTC
Resolved
May 22, 2026, 03:17 AM UTC
Duration
38m
Affected: Natrona County (Alcova)Natrona County (Bar Nunn)Natrona County (Casper)Natrona County (Evansville)Natrona County (Mills)
Timeline · 4 updates
  1. identified May 22, 2026, 02:39 AM UTC

    We are currently investigating impacts to a limited amount of customers in the Natrona area. Teams have been dispatched, and updates will follow shortly.

  2. identified May 22, 2026, 02:56 AM UTC

    Teams are onsite. This is affecting West Casper from the River West area to Alcova. ETR is 90 minutes.

  3. monitoring May 22, 2026, 03:04 AM UTC

    Services are recovering, we are monitoring to ensure service stability.

  4. resolved May 22, 2026, 03:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Inbound Call Failure | Chugwater Telephone (MWT-TID: 236760)

Detected by Pingoru
May 20, 2026, 11:05 PM UTC
Resolved
May 22, 2026, 07:56 PM UTC
Duration
1d 20h
Affected: The Chugwater Telephone Company (Voice - Landline / POTS)The Chugwater Telephone Company (Voice - SIP / VOIP)
Timeline · 5 updates
  1. investigating May 20, 2026, 11:05 PM UTC

    We are currently investigating an outage of a 3rd party circuit which is creating an impact to the ability to receive calls.

  2. investigating May 21, 2026, 03:20 AM UTC

    Teams have engaged but due to 3rd parties needing to add additional groups, we cannot provide a ETR at this time. Team members are engaged and are continuing to work on this incident.

  3. investigating May 21, 2026, 01:35 PM UTC

    We are continuing to work with our 3rd party provider to restore services. Additional updates and a ETR are expected soon.

  4. investigating May 21, 2026, 07:58 PM UTC

    Teams are still engaged to resolve this issue. Currently we are pending the provider to dispatch and review trouble. An ETR will be provided as updates are received.

  5. resolved May 22, 2026, 07:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Emergency Power Risk - Casper Data Center (MWT-TID: 236734)

Detected by Pingoru
May 15, 2026, 12:53 PM UTC
Resolved
May 15, 2026, 02:26 PM UTC
Duration
1h 33m
Affected: Casper (Power Systems)
Timeline · 3 updates
  1. investigating May 15, 2026, 12:53 PM UTC

    We're currently investigating a fault condition on our emergency power generator at our Casper facility. Teams are engaged and will update shortly. This is an at-risk notification only, and no services are impacted at this time.

  2. investigating May 15, 2026, 01:18 PM UTC

    Genset service technicians have arrived onsite and are investigating.

  3. resolved May 15, 2026, 02:26 PM UTC

    Control wiring was reviewed and a loose relay was located. This with replaced as tested - emergency power is no longer at risk.

Read the full incident report →