Motus incident

Intermittent service disruption

Resolved after 2 hours 4 minutes, affecting Motus.com and Mobile Applications and 1 more, on February 16, 2020.

monitoring Feb 16, 2020, 02:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 16, 2020, 01:53 PM UTC
Resolved
Feb 16, 2020, 03:57 PM UTC
Duration
2h 4m
Detected by Pingoru
Feb 16, 2020, 01:53 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMember Services Phone SupportMotus APIDriver APIClient Location API

Update timeline

  1. investigating Feb 16, 2020, 01:53 PM UTC

    Our apps and services are experiencing some turbulence, we are investigating

  2. monitoring Feb 16, 2020, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2020, 03:57 PM UTC

    This incident has been resolved.

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