Motus incident

Login Issues

Resolved after 59 minutes, affecting Motus.com and Mobile Applications and 1 more, on November 18, 2020.

monitoring Nov 18, 2020, 02:35 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2020, 02:28 PM UTC
Resolved
Nov 18, 2020, 03:28 PM UTC
Duration
59m
Detected by Pingoru
Nov 18, 2020, 02:28 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMotus APIDriver APIClient Location APICustomer Care Phone Support

Update timeline

  1. investigating Nov 18, 2020, 02:28 PM UTC

    We are investigating reports of issues with our web and mobile applications

  2. monitoring Nov 18, 2020, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2020, 03:28 PM UTC

    This incident has been resolved.

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