Motus incident

Users getting permission denied when accessing reportss

Resolved after 2 hours 29 minutes, on August 23, 2022.

identified Aug 23, 2022, 10:39 PM UTC

We are implementing a fix and are restoring access

Started
Aug 23, 2022, 09:22 PM UTC
Resolved
Aug 23, 2022, 11:52 PM UTC
Duration
2h 29m
Detected by Pingoru
Aug 23, 2022, 09:22 PM UTC

Update timeline

  1. investigating Aug 23, 2022, 09:22 PM UTC

    We are currently investigating reports of users getting a permission denied message when accessing reports

  2. identified Aug 23, 2022, 10:39 PM UTC

    We are implementing a fix and are restoring access

  3. resolved Aug 23, 2022, 11:52 PM UTC

    This incident has been resolved.

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