Resolved after 5 hours 14 minutes, affecting Mobile Applications, on April 1, 2024.
We have identified and resolved the issue and are monitoring the system.
Affected components
Update timeline
- investigating Apr 01, 2024, 02:17 PM UTC
We are aware of the concern you are experiencing with our mobile app and submitting miles. Our technical team is working on it right now. We apologize for the inconvenience during this submission period.
- investigating Apr 01, 2024, 02:24 PM UTC
We are aware of the concern you are experiencing with our mobile app and submitting miles. You can submit your miles by logging into your account at www.motus.com. Our technical team is working on it right now. We apologize for the inconvenience during this submission period.
- investigating Apr 01, 2024, 02:24 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 01, 2024, 04:52 PM UTC
We have identified and resolved the issue and are monitoring the system.
- resolved Apr 01, 2024, 07:31 PM UTC
This incident has been resolved.
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